Tech lovers are library lovers

2fec540e43303a1fa80dcf6fec710807I love libraries. For as long I can remember I’ve been library lover. It probably all started as a child when my mom and I would walk over to the Mystic & Noank Library in my hometown get a few books and feed the rescue cat.

As a work from home adult my love of libraries only grew. While most members of the workforce headed off to an office each workday, I woke up and headed down the hall to my home office, or to a coffeehouse, sometimes even my car.

The home office was appealing for its closeness, the coffeehouse for the caffeine and often the company of the other customers, the car—well there’s not really anything wonderful about that it’s just a reality. But on the days I didn’t find myself working out of the car, after the cafe became  too noisy and the caffeine made me too jittery, when the home office is too solitary, my mobile office often became a library.

I love the constant juxtaposition of libraries. They’re full of community events that bring people to them and quiet corners to steal away in, absorbed in a book or laptop. Books organized neatly on shelves meet the chaos of newspapers and magazines askew on tables. Dusty, worn research books versus electronic versions on sleek new computers.

So, when an associate at the Pew Research Center emailed me about a new study coming that found tech users are some of the most engaged library users I was intrigued.

It wouldn’t be a leap to theorize that the expanding role technology plays in American lives would lead to the demise of public libraries. After all, so many other industries, including the one that’s bringing you this article, continue to struggle in the digital age.

When it comes to libraries, though, that theory would be wrong. A study from the Pew Research Center found that more than two-thirds of Americans are actively engaged with public libraries. The report examined the relationship Americans have with their libraries and technology.


“A key theme in these survey findings is that many people see acquiring information as a highly social process in which trusted helpers matter,” Lee Rainie, director of the Pew Research Center’s Internet Project and a main author of the report said. “One of the main resources that people tap when they have questions is the networks of expertise. Even some of the most self-sufficient information consumers in our sample find that libraries and librarians can be part of their networks when they have problems to solve or decisions to make.”

The study also found that Americans who are more engaged in their communities are also more engaged at their libraries. But what was surprising, according to the researchers, is that the most highly engaged library users tended to be the biggest technology users.

Here are some of the more surprising findings of the report:

  • Technology users are generally library users: A common narrative is that Americans are turning away from libraries because of newer technology, but the data shows that most highly engaged library users are also big technology users. There are some indications that the most plugged-in and highest-income respondents, called “Information Omnivores,” are not as reliant on libraries as the most engaged group, or “Library Lovers.” Still, both groups are highly engaged with public libraries and are the most avid supporters of the idea that libraries make communities better.
  •  There are people who have never visited a library who still value libraries’ roles in their communities — and even in their own lives: Members of the group identified as “Distant Admirers” have never personally used a library, but nevertheless tend to have strongly positive opinions about how valuable libraries are to communities — particularly for libraries’ role in encouraging literacy and for providing resources that might otherwise be hard to obtain. Many Distant Admirers say that someone else in their household does use the library, and therefore may use library resources indirectly.
  • Most Americans do not feel overwhelmed by information today, and the people who feel “information overload” the most are actually less likely to use newer technologies — and less likely to use libraries: Some 18 percent of Americans say they feel overloaded by information — a drop in those feeling this way from 27 percent who said information overload was a problem to them in 2006. Those who feel overloaded are actually less likely to use the Internet or smartphones and are most represented in groups with lower levels of library engagement.

The Pew Research Center hopes the study will spark discussions about what the future of public libraries should look like. View the full report at the Pew Research Center website.

An article on this study was my last piece of published content for PBS NewsHour in my role as an audience engagement specialist. And it was a fitting way to end my NewsHour career. One of the librarians from my old-mobile office the Mystic & Noank library even saw the article and sent me note thanking me for it saying it was sparking conversation among the board of directors.

Hopefully, in my new position I’ll still get to use the library, but if not it’s only a few blocks over from my soon to be new home.

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